This Privacy Policy applies to www.trsnafoods.com and recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.trsnafoods.com and from other offline sources. It applies to current and former visitors to our website and our online customers. By visiting and/or using our website, you agree to this Privacy Policy. www.trsnafoods.com is a property of 360Degrees Hospitality Solutions Private Limited, an Indian company registered under the Companies Act, 2013, with its registered office at G1, Paras Silk Mills Compound, off LBS Marg, Bhandup West, Mumbai 400 078.

We may collect various types of information from you. This includes contact information such as your name, email, mobile number, phone number, street, city, state, pincode, country, and IP address. We may also gather payment and billing information, including your billing name, billing address, and payment method when you purchase our products. However, we never collect your credit card number or expiry date on our website; this information is obtained and processed by our online payment partner Razor Pay or any other partner we may use in the future.

Information you post in public spaces on our website or on third-party social media sites related to www.trsnafoods.com is also collected. Additionally, we may gather demographic information about you, such as events you like, events you plan to attend, food you purchase, or other details you provide during your use of our website, which may include survey responses.

When you use our website, we might collect other details such as your IP address, the browser you are using, the site you came from, the duration of time spent on our website, the pages accessed, and the site you visit after leaving us. We may also collect information about the type of mobile device you use or the operating system version of your device.

We collect information in several ways. Directly from you, when you make a purchase, post comments, or contact us via phone or email. Passively, through tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons. From third parties, particularly if you use integrated social media features on our website, which may provide us with information such as your name and email address.

We use the information we collect to contact you for confirmation of purchases or for promotional purposes. We may respond to your requests, confirm your purchases, and improve our products and website by customizing your experience and displaying content based on your preferences. We also analyze site trends and customer interests to enhance our offerings. For security purposes, we may use information to protect our company, customers, or websites. For marketing, we may send information about promotions, offers, new features, or products, including third-party offers we think may interest you. Additionally, we might send transactional communications about your account or purchases via email, WhatsApp, or SMS.

We may share your information with third parties who perform tasks on our behalf, such as vendors managing online registrations, payment processors, or transactional message processors. Some of these vendors may be located outside of India. We also share information with our suppliers and other parties responsible for fulfilling purchase obligations, who may use the information as described in their own privacy policies. Additionally, we may share information with our business partners who provide services and products to us, as outlined in their privacy policies.

Information may be shared to comply with legal obligations, respond to court orders or subpoenas, protect ourselves, or investigate potential fraud. In the event of a business sale, we may transfer customer lists as part of the transaction. We may also share information for other reasons not described in this policy and will inform you before doing so.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email contact@trsnafoods.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email, WhatsApp or SMS about your purchases.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the contact details of the Grievance Officer are provided below:

G1, Paras Silk Mills Compound,
off LBS Marg, Bhandup West, Mumbai 400 078.
Phone: +91-22- 31433766
Email: contact@trsnafoods.com
If you have any questions about this Policy or other privacy concerns, you can also email us at contact@trsnafoods.

Updates to this policy

This Privacy Policy was last updated on 14.09.2024. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.