At 360Degrees Hospitality Service Solutions Pvt. Ltd. we are committed to upholding the highest standards of data protection and secure transactions. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website and services.

• Scope of This Policy

1. What personal information we collect?
2. How we use and benefit from this information? 
3. With whom we may share it?
4. How we protect it? 
5. How you can access, modify, or delete your data? 
6. How to opt out of communications or data processing? 

Please note: This Privacy Policy may be updated from time to time without prior notice. We encourage you to review it periodically.

• Collection of Personal Information

We collect only the information necessary to provide accurate service and fulfil your requests. This may include:

1. Name, gender, address, phone number, date of birth, and email 
2. Product details (requested or purchased) 
3. Language preferences 
4. IP address, browser type/version, and operating system 

We may also track user behaviour on our site to better understand preferences and improve our services. This data is analysed in aggregate and may include referral URLs, next-page visits, and browser/device details.

We do not sell, lease, or distribute your personal information to third parties.

• Payment Information

360Degrees Hospitality Service Solutions Pvt. Ltd. accepts credit card, debit card, or net banking. All payment information is securely transmitted through our payment gateway provider directly to the bank or payment network.

• Account Registration

To access certain features, you may need to create a free member account. This requires:

1. Name 
2. Email address 
3. Password 

Your password is part of our security system. Please keep it confidential and change it immediately if compromised. 

• Use of Personal, Demographic & Profile Data

We use your information to:

1. Fulfil orders and provide services 
2. Resolve disputes and troubleshoot issues 
3. Improve safety and detect fraud 
4. Customize your experience 
5. Send updates, offers, and promotions 
6. Conduct internal research and surveys 
7. Enforce our Terms and Conditions 

Your IP address may be used for diagnostics and demographic analysis. Optional surveys may request contact and demographic data to tailor your experience.

• Communication Preferences

1. Marketing Emails – If you provide your email, we may send newsletters, promotions, and product updates. You can unsubscribe anytime via the link in the email or by updating your profile settings.
2. Text Messages – If you share your mobile number, you may receive WhatsApp alerts about products or events. We never send unsolicited messages. Standard carrier charges may apply.
3. Service Communications – We may contact you via email or WhatsApp to respond to service requests, confirm registration, or provide important updates. These communications are essential to deliver quality service.

• Sharing of Personal Information

We may share your personal information with our affiliated companies and corporate entities. This sharing helps us:

1. Detect and prevent identity theft, fraud, and other unlawful activities 
2. Link related or duplicate accounts to prevent misuse 
3. Provide joint or co-branded services that you request 
4. If you do not wish for your information to be shared in this manner, we advise you not to provide it.

We may also engage third-party service providers to perform tasks on our behalf, such as:

1. Managing our online store 
2. Processing orders and deliveries 
3. Conducting data analysis 
4. Providing customer support 
5. Sending emails and WhatsApp messages 
6. Hosting our website 

These third parties are granted access only to the personal information necessary to perform their duties and are required to use it solely in accordance with this Privacy Policy.

In some cases, you may be given the option to consent to sharing your information with external partners, such as event or promotion co-sponsors. If you agree, your information may be used by them according to their own privacy policies.

We may also disclose personal information when required by law or in good faith belief that such disclosure is necessary to:

1. Comply with legal obligations or court orders 
2. Enforce our Terms and Privacy Policy 
3. Respond to claims of rights violations 
4. Protect the safety and rights of our users or the public 

•  Business Transfers

If 360Degrees Hospitality Service Solutions Pvt. Ltd. or its assets are merged with or acquired by another business entity, your personal information may be shared or transferred as part of that transaction. The new entity will be required to honour this Privacy Policy with respect to your data.

• Security Measures

We have implemented reasonable safeguards to protect your personal information from unauthorized access, misuse, or alteration. All data transmitted through our online store is encrypted and secured.

• International Data Transfers

Your personal information may be stored or processed in India by 360Degrees Hospitality Service Solutions Pvt. Ltd, its affiliates, or authorized third parties. If data is transferred to another country, it will be subject to the applicable legal protections of that jurisdiction.

• Choice and Opt-Out

You have the option to opt out of receiving non-essential communications, such as promotional or marketing messages, after creating an account. We do not sell, lease, or distribute your personal information to third parties.

We may automatically collect certain behavioural data to better understand and serve our users. This includes:

1. URLs visited before and after our site 
2. Browser and device information 
3. IP address 

This data is analysed in aggregate to improve our services.

• Our Rights

We reserve the right to monitor activity on our website and may disclose content or communications when necessary to:

1. Comply with legal or regulatory requirements 
2. Operate and maintain the website 
3. Protect our rights or the rights of users, partners, or service providers 

We are not responsible for moderating user-generated content but may investigate and remove content that is deemed offensive, illegal, or harmful. We may suspend or terminate access to the site without notice if we believe a user’s actions violate laws or harm others.

We also reserve the right to:

1. Refuse sales if we suspect resale intentions 
2. Limit the quantity of items purchased per customer

• Your Consent

By using our website, you consent to the collection, use, and sharing of your personal information as outlined in this Privacy Policy. If you do not agree with the terms, please refrain from using or accessing the site.